Samsung Networks Privacy policy

Effective Date: June 2nd 2021


Samsung Electronics Co., Ltd. (“Samsung”) knows how important privacy is to its customers and their employees and partners, and we strive to be clear about how we collect, use, disclose, transfer and store your information. This Privacy Policy provides an overview of our information practices with respect to personal information collected through Samsung Networks website.


This Privacy Policy may be updated periodically to reflect changes in our personal information practices with respect to the Business Services or changes in the applicable law. We will indicate at the top of this Privacy Policy when it was most recently updated. If we update the Privacy Policy, we will let you know in advance about changes we consider to be material by placing a notice on the Business Services or by emailing you, where appropriate.

What information do we collect about you?


We may collect various types of personal information in connection with the Business Services.


For example:


• We will collect personal information that you provide, such as your name, e-mail address, job title, company, country and any communications you send or deliver to us;

• We will collect data about your use of the Business Services, including the time, duration and country of your use;


Through the Business Services, we collect personal information about your online activities. We may use third-party analytics services on the Business Services, such as those of Adobe Experience Cloud and Eloqua. The service providers that administer these analytics services help us to analyze your use of the Business Services and improve the Business Services. The information we obtain may be disclosed to or collected directly by these providers and other relevant third parties who use the information, for example, to evaluate use of the Business Services, help administer the Business Services and diagnose technical issues. To learn more about Adobe Experience Cloud, please visit To learn more about Eloqua, please visit

How do we use your information?


We may use information we collect for the following purposes:


• to provide products and services that you (or your employer) requested and to register or authenticate you or your device;

• to respond to your questions or requests for information;

• subject to your separate consent where required by applicable law, to inform you about new products and services;

• to understand the way companies use the Business Services so that we can improve them and develop new products and services;

• subject to your consent, to send you newsletters and inform you about other event and news.

• to understand the way you use the Business Services so that we can improve them and develop new services.

• to protect the rights, property, or safety of Samsung, or any of our respective affiliates, business partners, employees or customers, for example, in legal proceedings, internal investigations and investigations by competent authorities;

• otherwise with your separate consent where required by applicable law or as described to at the time your information is collected.

To whom do we disclose your information?


We do not disclose your information to third parties for their own independent marketing or business purposes without your consent. But we may share your information with the following entities:


• companies that provide services for or on behalf of us;

• other parties: (i) to comply with the law or respond to compulsory legal process (such as a search warrant or other court order); (ii) to verify or enforce compliance with the policies governing our Business Services; (iii) to protect the rights, property, or safety of Samsung, or any of our respective affiliates, business partners, or customers; (iv) as part of a merger or transfer, or in the event of a bankruptcy;

• with other third parties when you consent to or request such sharing.

What do we do to keep your information secure?


We have put in place reasonable physical and technical measures to safeguard the information we collect in connection with the Business Services. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system or wireless connection is completely secure.

Where do we transfer your information?


Your use or participation in the Business Services may involve transfer, storage and processing of your information outside of your country of residence, consistent with this policy. Please note that the data protection and other laws of countries to which your information may be transferred might not be as comprehensive as those in your country. We will take appropriate measures, in compliance with applicable law, to ensure that your personal information remains protected.

Can you access your information?


Under the laws of some jurisdictions, you may have the right to request details about the information we collect about you and to correct inaccuracies in that information. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. If you would like to make a request to access your information, please contact us by the methods outlined in the Contact section of this Privacy Policy.

If you request deletion of personal information, you acknowledge that you may not be able to access or use the Business Services and that residual personal information may continue to reside in Samsung's records and archives for some time, but Samsung will not use that information for commercial purposes. You understand that, despite your request for deletion, Samsung reserves the right to keep your personal information, or a relevant part of it, if Samsung has suspended, limited, or terminated your access to the Business Services for violating the Samsung Terms of Use or any other applicable Samsung policy or law, when necessary to protect the rights, property, or safety of Samsung, or any of our respective affiliates, business partners, employees or customers.

How long do we keep your information?


We take reasonable steps to ensure that we retain information about you only for so long as is necessary for the purpose for which it was collected, or as required under any contract or by applicable law.

Your Choices


We offer you certain choices in connection with the personal information we obtain about you.

To update your preferences or submit a request, please contact us as specified in the Contact section below.


The Business Services may offer choices related to the collection, deletion and sharing of certain information and communications about products, services and promotions. You can access the settings to learn about choices that may be available to you when you use the Business Service. If you decline to allow the Business Services to collect, store or share certain information, you may not be able to use all of the features available through the Business Services.



If you have any questions regarding this policy, please contact us at: