65英寸级 Neo QLED 4K电视 QN85C 65英寸级 Neo QLED 4K电视 QN85C
3

65英寸级 Neo QLED 4K电视 QN85C

服务政策

常见问题

65英寸级 Neo QLED 4K电视 QN85C

QA65QN85CAJ
  • cn
  • QA65QN85CAJXXZ
  • QA65QN85CAJ
  • 115
  • 1
  • 999
  • page-support-detail
  • support product detail

解决方案和提示

筛选 筛选 重置

筛选

重置 查看结果
  • {{contentInfo.symptomName}} {{contentInfo.title}}
    {{contentInfo.content}}
    • cn
    • QA65QN85CAJXXZ
    • QA65QN85CAJ
    • {"softwares":[{"description":"更新文件(USB类型)","englishDescription":"Upgrade File(USB type),MAIN","fileName":"T-PTMCUABC.zip","fileModifiedDate":"2024年9月11日","fileModifiedDateCalendar":1725995100000,"fileVersion":"2000.2","fileSize":"1616.93","contentsTypeCode":"FM","filePath":"FM/202409/20240911130503971/T-PTMCUABC.zip","fileID":9229442,"viewCount":0,"downloadUrl":"https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CN&OriginYN=Y&ModelType=N&ModelName=QA65QN85CAJ&CttFileID=9229442&CDCttType=FM&VPath=FM%2F202409%2F20240911130503971%2FT-PTMCUABC.zip","osList":[{"code":"010","orgCode":"010","name":"All OS"}],"areaList":[{"code":"AC","orgCode":"AC"}],"languageList":[{"code":"ST","orgCode":"ST","name":"MULTI LANGUAGE"}]},{"description":"OS Upgrade User Manual","englishDescription":"OS Upgrade User Manual","fileName":"OS_Upgrade_Guide_USB_en_v1.0.pptx","fileModifiedDate":"2024年11月5日","fileModifiedDateCalendar":1730761020000,"fileVersion":"1.0","fileSize":"0.54","contentsTypeCode":"FM","filePath":"FM/202411/20241105165719355/OS_Upgrade_Guide_USB_en_v1.0.pptx","fileID":9934291,"viewCount":0,"downloadUrl":"https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CN&OriginYN=Y&ModelType=N&ModelName=QA65QN85CAJ&CttFileID=9934291&CDCttType=FM&VPath=FM%2F202411%2F20241105165719355%2FOS_Upgrade_Guide_USB_en_v1.0.pptx","osList":[{"code":"010","orgCode":"010","name":"All OS"}],"areaList":[{"code":"AC","orgCode":"AC"}],"languageList":[{"code":"ST","orgCode":"ST","name":"MULTI LANGUAGE"}]},{"description":"OS Upgrade Release Note","englishDescription":"OS Upgrade Release Note","fileName":"TV_OS_Upgrade_Release_note.pdf","fileModifiedDate":"2024年11月5日","fileModifiedDateCalendar":1730761020000,"fileVersion":"1.0","fileSize":"1.21","contentsTypeCode":"FM","filePath":"FM/202411/20241105165719355/TV_OS_Upgrade_Release_note.pdf","fileID":9934292,"viewCount":0,"downloadUrl":"https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CN&OriginYN=Y&ModelType=N&ModelName=QA65QN85CAJ&CttFileID=9934292&CDCttType=FM&VPath=FM%2F202411%2F20241105165719355%2FTV_OS_Upgrade_Release_note.pdf","osList":[{"code":"010","orgCode":"010","name":"All OS"}],"areaList":[{"code":"AC","orgCode":"AC"}],"languageList":[{"code":"ST","orgCode":"ST","name":"MULTI LANGUAGE"}]},{"description":"OS Upgrade file(USB type)","englishDescription":"OS Upgrade file(USB type)","fileName":"T-PTMCUABC_OSU_0080.zip","fileModifiedDate":"2025年4月17日","fileModifiedDateCalendar":1744820760000,"fileVersion":"0080_2020.2","fileSize":"3236.55","contentsTypeCode":"FM","filePath":"FM/202504/20250417102548746/T-PTMCUABC_OSU_0080.zip","fileID":10032399,"viewCount":0,"downloadUrl":"https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CN&OriginYN=Y&ModelType=N&ModelName=QA65QN85CAJ&CttFileID=10032399&CDCttType=FM&VPath=FM%2F202504%2F20250417102548746%2FT-PTMCUABC_OSU_0080.zip","osList":[{"code":"010","orgCode":"010","name":"All OS"}],"areaList":[{"code":"AC","orgCode":"AC"}],"languageList":[{"code":"ST","orgCode":"ST","name":"MULTI LANGUAGE"}]}],"manuals":[{"description":"三星智能遥控器","englishDescription":"Remote control","fileName":"BN68-15136A-00_Leaflet-Remote_QLED LS03_XZ_S-CHI_220628.0.pdf","fileModifiedDate":"2023年2月16日","fileModifiedDateCalendar":1676540100000,"fileVersion":"2206280","fileSize":"0.26","contentsTypeCode":"EM","filePath":"EM/202302/20230217033522001/BN68-15136A-00_Leaflet-Remote_QLED LS03_XZ_S-CHI_220628.0.pdf","fileID":9002738,"viewCount":0,"downloadUrl":"https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CN&OriginYN=Y&ModelType=N&ModelName=QA65QN85CAJ&CttFileID=9002738&CDCttType=EM&VPath=EM%2F202302%2F20230217033522001%2FBN68-15136A-00_Leaflet-Remote_QLED+LS03_XZ_S-CHI_220628.0.pdf","osList":null,"areaList":[{"code":"CN","orgCode":"CN"}],"languageList":[{"code":"ZH","orgCode":"ZH1","name":"CHINESE(Simplified)"}]},{"description":"开箱指南","englishDescription":"Quick Guide","fileName":"BN68-15128A-00_QSG_QN85C 55-65inch_XZ_CHI_220617.0.pdf","fileModifiedDate":"2023年2月16日","fileModifiedDateCalendar":1676540100000,"fileVersion":"2206170","fileSize":"0.45","contentsTypeCode":"EM","filePath":"EM/202302/20230217033525001/BN68-15128A-00_QSG_QN85C 55-65inch_XZ_CHI_220617.0.pdf","fileID":9002740,"viewCount":0,"downloadUrl":"https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CN&OriginYN=Y&ModelType=N&ModelName=QA65QN85CAJ&CttFileID=9002740&CDCttType=EM&VPath=EM%2F202302%2F20230217033525001%2FBN68-15128A-00_QSG_QN85C+55-65inch_XZ_CHI_220617.0.pdf","osList":null,"areaList":[{"code":"CN","orgCode":"CN"}],"languageList":[{"code":"EN","orgCode":"EN","name":"ENGLISH"}]},{"description":"使用手册","englishDescription":"User Manual","fileName":"BN68-15133B-00_UM_CU8000 Q60-90_XZ_S-CHI_220719.0.pdf","fileModifiedDate":"2023年2月16日","fileModifiedDateCalendar":1676540100000,"fileVersion":"2207190","fileSize":"2.3","contentsTypeCode":"EM","filePath":"EM/202302/20230217033527001/BN68-15133B-00_UM_CU8000 Q60-90_XZ_S-CHI_220719.0.pdf","fileID":9002741,"viewCount":0,"downloadUrl":"https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CN&OriginYN=Y&ModelType=N&ModelName=QA65QN85CAJ&CttFileID=9002741&CDCttType=EM&VPath=EM%2F202302%2F20230217033527001%2FBN68-15133B-00_UM_CU8000+Q60-90_XZ_S-CHI_220719.0.pdf","osList":null,"areaList":[{"code":"CN","orgCode":"CN"}],"languageList":[{"code":"ZH","orgCode":"ZH1","name":"CHINESE(Simplified)"}]},{"description":"电子说明书","englishDescription":"e-Manual","fileName":"BN81-22795K-190_EM_OSNDVBCNC_CN-AOT_ENG-CN_231129.0.pdf","fileModifiedDate":"2024年1月11日","fileModifiedDateCalendar":1704909240000,"fileVersion":"1.0","fileSize":"6.72","contentsTypeCode":"UM","filePath":"UM/202401/20240111115318220/BN81-22795K-190_EM_OSNDVBCNC_CN-AOT_ENG-CN_231129.0.pdf","fileID":9452854,"viewCount":0,"downloadUrl":"https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CN&OriginYN=Y&ModelType=N&ModelName=QA65QN85CAJ&CttFileID=9452854&CDCttType=UM&VPath=UM%2F202401%2F20240111115318220%2FBN81-22795K-190_EM_OSNDVBCNC_CN-AOT_ENG-CN_231129.0.pdf","osList":null,"areaList":[{"code":"CN","orgCode":"CN"}],"languageList":[{"code":"EN","orgCode":"EN","name":"ENGLISH"}]},{"description":"电子说明书","englishDescription":"e-Manual","fileName":"BN81-22795K-190_EM_OSNDVBCNC_CN-AOT_S-CHI_231129.0.pdf","fileModifiedDate":"2024年1月11日","fileModifiedDateCalendar":1704909240000,"fileVersion":"1.0","fileSize":"6.67","contentsTypeCode":"UM","filePath":"UM/202401/20240111115318220/BN81-22795K-190_EM_OSNDVBCNC_CN-AOT_S-CHI_231129.0.pdf","fileID":9452855,"viewCount":0,"downloadUrl":"https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CN&OriginYN=Y&ModelType=N&ModelName=QA65QN85CAJ&CttFileID=9452855&CDCttType=UM&VPath=UM%2F202401%2F20240111115318220%2FBN81-22795K-190_EM_OSNDVBCNC_CN-AOT_S-CHI_231129.0.pdf","osList":null,"areaList":[{"code":"CN","orgCode":"CN"}],"languageList":[{"code":"ZH","orgCode":"ZH1","name":"CHINESE(Simplified)"}]}]}
    • https://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx

    手册和下载

    筛选条件 筛选条件 重置

    筛选条件

    语言

    操作系统

    重置 查看结果
    • {{file.description}}
      • 版本 {{file.fileVersion}}
      • {{file.fileSize}} MB
      • {{file.fileModifiedDate}}
      • {{file.osNames}}
      {{file.languageName}}
      {{file.allLanguageNames}}
      下载

    联系我们

    在线支持

    您可以通过多种方式如在线服务，远程服务, 微信，Email等方式联系我们。
    查看更多

    电话支持

    和专业客服人员通话。
    查看更多

    服务&维修

    为您的产品提供服务和维修。
    查找三星服务中心 维修相关服务
    查看更多